Account & Data Deletion Request

Last Updated: July 25, 2026

At Timeshare, we respect your privacy and give you full control over your personal data. In accordance with Google Play and Apple App Store developer policies, you may request the complete deletion of your account and associated data at any time.

Option 1: In-App Account Deletion (Instant)

The fastest way to delete your account is directly within the Timeshare mobile application:

Open the Timeshare app.
Navigate to Settings (gear icon).
Scroll to the bottom and select Account Security & Keys or Delete Account.
Confirm your request. Your account credentials, E2EE keys, and stored Firestore profile data will be purged immediately.

Option 2: Submit a Manual Web Deletion Request

If you no longer have access to the mobile application, you can submit a manual deletion request via email:

Send an email to support@timeshare-app.com (or support@timeshare-4bb07.firebaseapp.com).
Use the subject line: Account Deletion Request.
Include the email address or username associated with your Timeshare account.

Data Handling & Retention Policy

Upon account deletion:

Your authentication record in Firebase Auth is deleted.
Your profile document, saved cities, timezone mappings, and E2EE key backups in Cloud Firestore are permanently erased.
Your username mapping is released.
No user personal data is retained following completion of the deletion process (processed within 30 days of request).

If you have any questions, please contact our support team at support@timeshare-app.com.